PART I - ORAL COMMUNICATION SKILLS
Text: A Course in Communication Skills: (P. Kiranmal Dutt, Rajeevan, CLN Prakash) FOUNDATION BOOKS
1. Understanding Communication
2. Greeting and Introducing
3. Making Requests
4. Asking for and Giving Permission
5. Offering Help
6. Giving Instructions and Directions
7. Art of Small Talk
8. Participating in Conversations
9. Making a Short Formal Speech
10. Describing People, Places, Events and Things